Effective Date: July 17, 2025
At AiFexa, we are committed to providing powerful and reliable AI-powered services. This Refund Policy outlines the terms under which payments may be refunded.
1. Subscription Services
AiFexa offers paid subscription plans for access to premium features and tools. Subscriptions are billed on a recurring basis (monthly or annually) as selected at checkout.
🔄 Auto-Renewal
All subscriptions auto-renew unless canceled before the renewal date. You can cancel at any time in your account settings.
2. Refund Eligibility
AiFexa generally does not offer refunds for subscription payments. However, we may issue a refund in the following limited circumstances:
Duplicate charges caused by technical error
Unauthorized transactions reported within 7 days
Billing errors resulting from system fault
First-time users requesting cancellation within 48 hours of purchase (case-by-case)
3. Non-Refundable Cases
Refunds will not be issued for:
Change of mind or unused time on your subscription
Dissatisfaction with AI-generated content
Failure to cancel before renewal
Violations of our Terms of Service
4. How to Request a Refund
To request a refund, please contact our support team at support@aifexa.com with:
Your account email
Order ID or payment receipt
Reason for the request
Refund requests will be reviewed and responded to within 5–7 business days.
5. Chargebacks
Initiating a chargeback without contacting support may result in account suspension. We encourage you to reach out first so we can resolve the issue promptly.
6. Changes to this Policy
We may update this Refund Policy from time to time. Changes will be posted on this page with an updated effective date.
